Legal

Terms & Conditions of Sale

Last updated: 12 March 2026

These terms apply to all sales of goods and supply of services by Howcroft Group Limited.

1. Interpretation

"Company" means Howcroft Group Limited, Unit 9, Brookfields Way, Manvers, Rotherham, S63 5DL.

"Buyer" means the business or person purchasing goods or services from the Company.

"Goods" means industrial MRO products, bearings, power transmission components, belts, chains, couplings, electrical components, safety equipment, PPE, workwear, tools, and any other products supplied by the Company.

"Contract" means the contract formed when the Company accepts an order in writing (including by email) or dispatches Goods.

"Order" means a request by the Buyer to purchase Goods or services, whether verbal, written, or placed electronically.

These Conditions apply to all B2B transactions. Nothing in these Conditions affects the statutory rights of a consumer.

2. Orders and Acceptance

1. All Orders constitute an offer by the Buyer to purchase Goods subject to these Conditions.
2. A Contract is formed only when the Company issues a written order acknowledgement or dispatches the Goods, whichever is earlier.
3. The Company reserves the right to decline any Order at its discretion without liability.
4. The Buyer is responsible for ensuring that all details submitted in an Order (including quantities, specifications, and delivery address) are accurate and complete.
5. Orders placed by telephone are accepted subject to the Company's ability to fulfil them and are confirmed only upon written acknowledgement.

3. Quotations

1. All quotations issued by the Company are valid for 30 days from the date of issue, unless a different validity period is expressly stated on the quotation.
2. After the validity period expires, the Company reserves the right to revise prices to reflect changes in material costs, currency fluctuations, supplier price changes, or other market conditions.
3. Quotations are not binding commitments to supply. They are invitations to treat and subject to availability of stock.
4. Prices quoted exclude VAT unless otherwise stated. VAT will be charged at the applicable rate on the date of supply.
5. The Company may withdraw a quotation at any time before acceptance without liability to the Buyer.

4. Prices and VAT

1. All prices are in Pounds Sterling (GBP) and exclude VAT and delivery charges unless expressly stated otherwise.
2. The Company reserves the right to adjust prices at any time prior to despatch to reflect changes in supplier costs, duties, taxes, exchange rates, or unforeseen increases in production or logistics costs.
3. VAT will be charged at the applicable prevailing UK rate. VAT registration number available upon request.
4. Any applicable carriage, packing, or insurance charges will be itemised separately on the invoice.

5. Payment Terms

1. Trade account status is granted at the Company's sole discretion and subject to satisfactory credit assessment. The Company reserves the right to withdraw or amend credit terms at any time.
2. Time of payment is of the essence. Overdue invoices will accrue interest at 8% per annum above the Bank of England base rate in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
3. The Company also reserves the right to claim reasonable debt recovery costs under the Late Payment of Commercial Debts Regulations 2002.
4. The Company reserves the right to suspend or cancel further deliveries if any payment is overdue.
5. The Buyer may not withhold or set off payment against any alleged claim or dispute without the Company's prior written consent.

6. Delivery

1. Delivery dates and lead times quoted are estimates only and are not of the essence unless expressly agreed in writing.
2. The Company shall not be liable for any loss, damage, or consequential costs arising from delay in delivery.
3. Risk in the Goods passes to the Buyer on delivery to the delivery address specified in the Order.
4. Where the Company delivers in instalments, each delivery constitutes a separate contract. Failure to deliver one instalment does not entitle the Buyer to cancel the remainder of the Contract.
5. The Buyer must inspect Goods upon delivery and notify the Company in writing of any shortages or visible damage within 48 hours of receipt. Failure to do so may affect the Buyer's right to claim.
6. Delivery charges are as quoted or as notified at the time of Order confirmation.

7. Retention of Title

1. Until title passes, the Buyer holds the Goods as bailee for the Company and must store them separately, clearly identified as the Company's property, and adequately insured.
2. The Buyer may sell the Goods in the ordinary course of its business before title passes, as agent of the Company, provided it accounts to the Company for the proceeds.
3. If the Buyer becomes insolvent, enters administration, receivership, or any insolvency process, the Company may repossess the Goods and the Buyer grants the Company irrevocable licence to enter its premises for that purpose.
4. Risk in the Goods passes to the Buyer on delivery, notwithstanding that title may not have passed.

8. Returns and Cancellations

1. Goods may only be returned with the prior written authorisation of the Company via a Returns Authorisation Number (RAN).
2. Returned Goods must be in original, unopened, saleable condition with original packaging. The Company reserves the right to apply a restocking charge of up to 20% of the invoice value.
3. Bespoke, specially ordered, or cut-to-length items (including custom-cut belts, chains, or fabricated components) are non-returnable and non-refundable unless defective.
4. Cancellation of an Order after acceptance may only be made with the Company's written consent and may be subject to a cancellation charge covering costs already incurred.
5. Goods that are defective under warranty must be reported within the applicable warranty or guarantee period.

9. Warranties and Defects

1. The Company warrants that Goods will conform to their specification and be free from material defects at the time of delivery.
2. This warranty does not apply to defects arising from fair wear and tear, misuse, negligent installation, modification, or failure to follow manufacturer instructions.
3. The Buyer's sole remedy for defective Goods is, at the Company's option, repair, replacement, or refund of the purchase price.
4. Manufacturer warranties on branded products (e.g. SKF, Gates, Renold, uvex) are passed through to the Buyer to the extent permitted by the manufacturer.
5. All implied warranties and conditions (other than those that cannot be excluded by law) are excluded to the fullest extent permitted.

10. Limitation of Liability

1. The Company's total aggregate liability to the Buyer under or in connection with any Contract (whether in contract, tort, breach of statutory duty, or otherwise) shall not exceed the total price paid by the Buyer for the Goods giving rise to the claim.
2. The Company shall not be liable for any:
   • loss of profit, revenue, or anticipated savings
   • loss of business, contracts, or goodwill
   • indirect, special, or consequential loss or damage
   • production downtime or plant shutdown costs
   • loss arising from the Buyer's reliance on technical advice unless confirmed in writing
3. Nothing in these Conditions excludes or limits the Company's liability for: death or personal injury caused by the Company's negligence; fraud or fraudulent misrepresentation; liability that cannot be excluded or limited by law (including under the Consumer Rights Act 2015 where applicable).
4. The Buyer is responsible for determining the suitability of Goods for its intended application. Technical advice provided by the Company is given in good faith but does not constitute a warranty as to fitness for purpose unless confirmed in writing.

11. Force Majeure

1. The Company shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, fire, flood, pandemic, strike, lockout, war, government action, shortage of materials, or failure of third-party suppliers ("Force Majeure Event").
2. The Company will notify the Buyer as soon as practicable of any Force Majeure Event and the likely duration of its effect.
3. If a Force Majeure Event continues for more than 60 days, either party may terminate the affected Contract on written notice without liability, save for payment for Goods already delivered.

12. Intellectual Property

1. All intellectual property rights in documentation, drawings, specifications, catalogues, and technical data provided by the Company remain the property of the Company or its licensors.
2. The Buyer may not reproduce, share, or use such materials for any purpose other than using the Goods supplied under the Contract.

13. Confidentiality

Each party agrees to keep confidential any information of a confidential nature disclosed by the other party and not to use or disclose it without prior written consent, except as required by law or regulation.

14. Data Protection

The Company processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please refer to our Privacy Policy for full details of how we collect, use, and store personal data.

15. Governing Law and Jurisdiction

1. Before commencing formal proceedings, the parties agree to attempt to resolve any dispute in good faith through direct negotiation or mediation.
2. Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief from any competent court.

16. General

1. Entire Agreement: These Conditions, together with any accepted quotation or order acknowledgement, constitute the entire agreement between the parties and supersede all prior agreements or representations.
2. Severability: If any provision of these Conditions is found to be invalid or unenforceable, it shall be severed without affecting the remaining provisions.
3. Waiver: Failure by the Company to enforce any provision shall not constitute a waiver of that provision.
4. Assignment: The Buyer may not assign its rights or obligations under any Contract without the Company's prior written consent. The Company may assign its rights to any group company or successor.
5. Third Parties: Nothing in these Conditions confers any rights on any third party under the Contracts (Rights of Third Parties) Act 1999.
6. Notices: Notices under these Conditions must be in writing and delivered to the registered address or email address of the relevant party.

Contact Us

Howcroft Group Limited
Unit 9, Brookfields Way, Manvers, Rotherham, S63 5DL
Email: hello@howcroft.group
Tel: +44 1709 878 282